offerta di lavoro incoming groups coordinator-japanese speaker roma global compass

incoming groups coordinator-japanese speaker: dettaglio

Requisiti:

Responsabilities - Liaise with tour leaders and suppliers to ensure a high standard of service level is provided.
- Check travel itineraries feasibility and progress of tour
- Prevent and resolve enquires or problems that arise during a tour.
- Arrange and coordinate services/hotel reservations for any itinerary amendments or additional services requested from Tour Leader or the Company Sales offices
- Act as an emergency response team providing support to tour leaders during any unexpected crisis situations that may arise
- Resolve any problems/complaints that may arise during or after the tours
- Quality control of Suppliers through monitoring of services
- Arrange meet & greet with clients and provide sales support activity

Requirements
- English and Japanese language -advanced level- is a must
- Travel industry market & culture understanding
- Customer oriented attitude
- Excellent team player
- Strong problem-solving skills
- Ability to work under pressure
- Ability to multitask, prioritise and meet deadlines
- Excellent communication and organisational skill
- Good working knowledge MS Office
- Good business report/statistic producing skills are preferred
- Detail oriented person

Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.